Frequently Asked Questions
What is IRCCloud?
An IRC client – we connect to IRC servers for you, keep your connection alive, and store your chat history. You can access it via a modern web browser, or our mobile apps.
Here is our pricing.
You can either make a one-off payment for a year, or set up recurring monthly and annual subscriptions. We accept PayPal or direct credit/debit card payments via Stripe. In Germany, only direct card payments are accepted for recurring subscriptions due to restrictions imposed by PayPal. We don't accept Bitcoin yet.
We’ve tested in modern versions of Chrome, Safari and Firefox.
Recent versions of Opera, based on Chromium, should work fine.
IE 10+ kinda works (we still have some work to do..)
We plan to continue improving browser support in future.
Yes it does – you will stay connected to IRC even if you shutdown your computer or sign out of IRCCloud.com. This means when you come back, you'll be able to see what happened on IRC whilst you were away.
Yes, we have an on-premises enterprise version. Get in touch if you'd like to discuss this further – firstname.lastname@example.org
Yes. Additionally, your web connection to the irccloud.com will always be over HTTPS.
For server passwords, you’ll need to upgrade your account. NickServ login and SASL auth are available on free accounts.
You can set your highlight words in account settings, and lines that mention you will be highlighted. To get popup alerts there are a few options available to you:
- If you use Chrome, Safari, or Firefox as your web browser, we support desktop notifications. The first time these are triggered you’ll need have to give us permission to send them.
- If you're running in Fluid, we support growl notifications and dock badges.
- Our mobile apps send push notifications
If you scroll to the top of the conversation, more history will automatically be loaded. We keep all your message history forever (until you delete it).
For now you are limited to using the built-in search feature of your browser. In future we plan to offer a proper search that will search through your history on the server.
Nope, this isn't supported right now. Maybe in future, but we are focusing on building a great web interface first.
If you run an IRC network, information on the IP address ranges we use is in our Networks FAQ.
Information on the host and username scheme that we use is available in our abuse policy.
Yup, take a look over here
One of the following reasons:
- Transient network problems outside our control
- Session limits imposed by the IRC network you were using. They may need to make special allowances for IRCCloud connections
- "Zombie Detection" - on the limited trial, you’ll be disconnected from all networks if you don't visit the IRCCloud website for a couple of hours. If you upgrade your account, we’ll keep you connected forever, regardless.
- A bug in IRCCloud that caused your connection to bounce (rare, but more likely during beta).
- Your IRCCloud account password is stored as a salted hash (bcrypt, with decent work factor), and so is protected; we can't read or discover it
- Your nickserv credentials, server password and on-connect commands are stored symmetrically encrypted using a key unique to your account. We need to temporarily decrypt these when we send them to IRC servers
First you’ll need to upgrade your account to connect to passworded servers. Add a nework, enter your ZNC hostname & port, then enter all your authentication details in the "Server password" field under "Advanced options" in one of these formats: