# Pastebin psg4Vd0f
"Thank you for your email.  I can find no record that you have contacted or accessed support from us during your studies.   Therefore, we are unable to support any mitigating circumstances claim as this cannot be done retrospectively.  Our only advise would be to discuss this with your supervisor and department.

We are sorry that we cannot be of further assistance with your claim on this occasion.  Should you need any support or adjustments for your future academic studies, then please do not hesitate to get in touch.  Please be aware we would require sufficient medical evidence before we could look at putting any support or adjustments in place.

Kind regards."